Interconnection Application Review

Interconnection Application Review

Duration

May 2025 – Now

Company

X, the moonshot factory (formerly Google X)

Role

Sole UX designer (research, UX, UI, prototyping)

Some details in these case studies have been simplified due to confidentiality — feel free to reach out for a more in-depth walkthrough or the full portfolio deck.

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Problem

Before a power plant can connect to the grid, planners review a stack of documents behind each interconnection application, then work out how a site’s approved acreage maps to the physical land. It was slow, manual, and hard to scale as the number of applications grew. I designed HyperQ, an AI-powered tool that organizes those documents, flags compliance, and lets planners verify every finding against the source.

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Solution

What I did

Made the status readable at a glance. I redesigned how compliance is scored and visualized: a swimlane view where each facility type shows what was submitted against what is required, replacing dense number tables.

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Designed for progressive disclosure. Planners move from “is it ready?” to “where does it fail?” to “why?” to “which file?” to “show me the source”, one layer at a time, so they only see as much detail as they need.

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Built trust into the interface. Every AI finding links back to the exact passage in the original document. AI suggests, the planner decides, with clear marks for AI-generated content and room to verify or correct it.

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Used user evidence to shape scope. Engineering first preferred document-level summaries because they were simpler. I prototyped agreement-level grouping, which matched how planners think, tested it with users, and it ranked as a top priority. That brought engineering on board and we shipped it.

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Impact

Review time cut by 20x+ (from ~6 hours per application to a ~6 minute runtime plus ~18 minutes of review)
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99% of applications processed in under an hour
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811 applications processed in the first cycle, representing 220 GW, more than PJM’s entire existing grid

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Takeaways

Trust is a design problem, not a model problem. Speed only mattered once planners believed the result. Showing the system’s reasoning, instead of hiding it, is what turned a fast tool into one people actually used.

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Influence is a core skill. A good design doesn’t sell itself. Aligning engineering took a quick prototype and real user feedback, not just a strong visual. Influencing without formal authority mattered as much as the design itself.

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Prototype with real data, earlier. Real model output reads very differently from placeholder content, so format and length matter. Starting with real data would have sharpened my designs sooner.
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